Is how my client listed my services to his customer while I updated his shop with two new computers and an entirely different infrastructure. He couldn't even list all the things Marvel Services had done for him, his family, and the friends he's referred over the past dozen years or so.

After a scare of data loss when an old computer went down, literally in smoke, I recovered his data. After mentioning a couple more concerns I offered a solution including an entirely new infrastructure for his shop and office including effortless file sharing, separate networks to keep secure data from the rest of the world, a secure guest network, VoIP phones, home access and backups for his office files and his surveillance system. His wired office computers are much faster, and now anything can be done from any desk. No more pointless waiting for a certain computer.

That's a solution, a happy client, and a new referral.